Contact

CONTACT US

Last updated: May 21, 2026

We love hearing from our community. Whether you have a question about an order, a product, or anything else, our team is here to help. Below are the best ways to reach us, plus a few tips to help us help you faster.

1. Customer Support

For questions about orders, shipping, returns, products, or your account:

To help us assist you faster, please include the following in your first message:

  • Your order number, if applicable
  • The full name and email address used at checkout
  • A short description of your question or issue
  • Photos, if you are reporting a damaged or incorrect item

2. Mailing Address

Lymphatic by Shanice is a brand of RB Ventures Group LLC. Our registered business address is:

RB Ventures Group LLC 2106 House Avenue, Suite 622 Cheyenne, Wyoming 82001 United States

Please note: this is our registered business address. Returns must not be sent here. To begin a return, please contact info@lymphaticbyshanice.com first to receive return instructions and the correct return address.

3. Wholesale, Press, and Partnerships

For wholesale inquiries, press requests, brand collaborations, or affiliate opportunities, please email info@lymphaticbyshanice.com with the subject line indicating the type of inquiry (for example, "Wholesale Inquiry" or "Press Request"). Our team will route your message to the right person and reply as soon as possible.

4. Frequently Asked Questions

Where is my order? You can track your shipment using the tracking link in your shipping confirmation email. For more details, see our Track Order page.

How do I return a product? Email info@lymphaticbyshanice.com within 90 days of delivery with your order number, and we will guide you through the process. Full details are available in our Return & Refund Policy.

Can I cancel or change my order? If your order has not yet shipped, please email info@lymphaticbyshanice.com as soon as possible. We will do our best to make changes before the order leaves our warehouse, but we cannot guarantee changes once fulfillment has started.

Are your products safe to take with my medications? Lymphatic by Shanice products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. We recommend consulting your healthcare provider before starting any new supplement, especially if you are pregnant, nursing, taking medication, or have a known medical condition.

5. Stay Connected

Sign up for the Lymphatic by Shanice newsletter on our website, lymphaticbyshanice.com, to receive updates on new product launches, exclusive offers, and wellness tips. You can unsubscribe at any time from any of our emails.